Privacy Policy

Last updated July 5, 2023

Agreement to our legal terms



This privacy notice for Patrik Matiaska ("Leads Ascend", "Arictial", "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website at https://www.leadsascend.com, or any website of ours that links to this privacy notice.Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at

[email protected]

.

SUMMARY OF KEY POINTS

What personal information do we process?


We may process personal information depending on how you interact with Leads Ascend and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?


We may process sensitive personal information with your consent or as permitted by law.

Do we receive any information from third parties?


We may receive information from public databases, marketing partners, social media platforms, and other outside sources.

How do we process your information?


We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

In what situations and with which parties do we share personal information?


We may share information in specific situations and with specific third parties.

How do we keep your information safe?


We have organizational and technical processes and procedures in place to protect your personal information.

What are your rights?


Depending on your location, you may have certain rights regarding your personal information.

How do you exercise your rights?


You can exercise your rights by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?

HOW DO WE PROCESS YOUR INFORMATION?

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

HOW DO WE HANDLE YOUR SOCIAL LOGINS?

HOW LONG DO WE KEEP YOUR INFORMATION?

HOW DO WE KEEP YOUR INFORMATION SAFE?

DO WE COLLECT INFORMATION FROM MINORS?

WHAT ARE YOUR PRIVACY RIGHTS?

CONTROLS FOR DO-NOT-TRACK FEATURESDO WE MAKE UPDATES TO THIS NOTICE?

HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

SPECIFIC PRIVACY RIGHTS FOR IRELAND, SINGAPORE, AUSTRALIA, AND THE USA

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You.

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

NamesPhone numbersEmail addressesMailing addressesJob titlesPasswordsContact preferencesContact or authentication dataDebit/credit card numbersUsernamesBilling addressesDate of birth

Sensitive Information.

When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

Health dataFinancial dataCredit worthiness dataSocial security numbers or other government identifiersInformation revealing trade union membership

Payment Data.

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here:

Stripe Privacy Notice

.

Social Media Login Data.

We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion. If you interact with us on a social media platform using your social media account (e.g., Facebook or Twitter), we receive personal information about you such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account's privacy settings.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting this link.


2. HOW DO WE PROCESS YOUR INFORMATION?

To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.To post testimonials. We post testimonials on our Services that may contain personal information.To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

Vendors, Consultants, and Other Third-Party Service Providers.

We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The third parties we may share personal information with are as follows:

Advertising, Direct Marketing, and Lead Generation: Bing Ads, ClickWall, Facebook Audience Network, Google AdSense, ActiveCampaign, Outbrain, MaxBounty, HubSpot CRMAllow Users to Connect to Their Third-Party Accounts: Google account, Facebook account, Instagram account, LinkedIn account, Twitter accountCloud Computing Services: Amazon Web Services (AWS), Google Cloud PlatformCommunicate and Chat with Users: Facebook Customer Chat, Hotjar, HubSpot Email, Sendgrid, Twilio, MailgunContent Optimization: Google Fonts, YouTube video embed, Vimeo video, Wistia embed, Google Calendar widget, Google Site Search, MyFontsData Backup and Security: Google Drive BackupInvoice and Billing: StripeRetargeting Platforms: AdRoll, Facebook Custom Audience, Facebook Remarketing, Google Ads Remarketing, Google Analytics Remarketing, LinkedIn Website Retargeting, Twitter Remarketing, Twitter Tailored AudiencesSocial Media Sharing and Advertising: Facebook advertising, Facebook social plugins, Instagram advertising, Snapchat advertising, YouTube social plugins, Twitter advertising, Twitter social plugins, Pinterest advertising, LinkedIn advertising, LinkedIn social pluginsUser Account Registration and Authentication: Auth0, Google OAuth 2.0, Google Sign-InUser Commenting and Forums: Facebook Comments, Google Tag Manager, SegmentWeb and Mobile Analytics: Facebook Ads conversion tracking, Facebook Analytics, Google Ads, Google Analytics, Google Tag Manager, Google Analytics for Firebase, Hotjar, HubSpot Analytics, Twitter Ads conversion tracking, Segment

Business Transfers.

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates.

We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Business Partners.

We may share your information with our business partners to offer you certain products, services, or promotions.

4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than twelve (12) months past the termination of the user's account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.


9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at

[email protected]

.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

If you are located in the EEA, UK, Singapore, Australia, or the USA, and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details below:

EEA and UK: EEA Data Protection AuthoritiesSingapore: Personal Data Protection Commission SingaporeAustralia: Office of the Australian Information CommissionerUSA: Consumer Financial Protection Bureau

Withdrawing your consent:

If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications:

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at

[email protected]

or by post to:

Leads Ascend
Attn: Privacy Compliance Officer
1007 N Orange St. 4th Floor #PMB 1197
Wilmington, DE 19801
United States

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us by email at

[email protected]

or via mail at the address provided above.

15. SPECIFIC PRIVACY RIGHTS FOR IRELAND, SINGAPORE, AUSTRALIA, AND THE USA

In Short: Yes, if you are a resident of Ireland, Singapore, Australia, or the USA, you may be granted specific rights regarding access to and use of your personal information.

Ireland GDPR Privacy Notice

Under the General Data Protection Regulation (GDPR), residents of Ireland have specific rights regarding their personal data. These include the right to access, correct, delete, restrict processing of, and object to the processing of their personal data. You also have the right to data portability and the right to withdraw consent at any time where we rely on consent to process your personal data. To exercise your rights under GDPR, please contact us at

[email protected]

.

Singapore PDPA Privacy Notice

Under the Personal Data Protection Act (PDPA) of Singapore, residents have the right to access, correct, and withdraw consent for the collection, use, and disclosure of their personal data. To exercise your rights under PDPA, please contact us at

[email protected]

.

Australia Privacy Notice

Under the Privacy Act 1988, residents of Australia have the right to access, correct, and complain about the handling of their personal information. If you believe we have breached the Australian Privacy Principles, you have the right to make a complaint. To exercise your rights under the Privacy Act, please contact us at

[email protected]

.

USA Privacy Notice

Residents of the USA, including California and Virginia, have specific rights regarding their personal information under various state laws, such as the California Consumer Privacy Act (CCPA) and the Virginia Consumer Data Protection Act (CDPA).

These rights include:

The right to know what personal information we collect about you.

The right to request deletion of your personal information.

The right to opt-out of the sale or sharing of your personal information.

The right to non-discrimination for exercising your privacy rights.

To exercise your rights, please contact us at [email protected] or via mail at the address provided above.

If you have any questions or comments about your privacy rights, you may email us at [email protected]

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